Your local Healthwatch needs volunteers to help raise their profile and gather feedback from members of the public about their health and social care experiences. You will attend local community groups, venues and events, talk to people . In addition you will have the support of your local volunteer network who meets regularly and who are contactable on our volunteer app
Skills and qualities needed for this role include being a good listener, good communicator, interest in other people and what they have to say, some understanding of health and social care. Full training will be given to ensure you feel comfortable in your new volunteer role. Some volunteers like to work on their own others prefer to buddy up and do these things in pairs.
We like our volunteers to commit to at least a year with us but many stay much longer. On average a volunteer does a minimum of 4 to 6 hours a month but this is negotiable as long as you are motivated and active at least once a month.
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The independent champion for people who use health and social care services across North Yorkshire. They are here to make sure that those running services, put people at the heart of care.
Their purpose is to understand the needs, experiences and concerns of people who use health and social care services and to speak out on their behalf.
They perform 3 main functions:
• Acting as an information and signposting point for members of the public who need support with queries about, or issues with, health and social care services.
• Logging and monitoring the feedback received from the public, and information received from providers and regulators, about health and social care services.
• Using the above intelligence as a means to run research projects, campaigns and observational “Enter & View” visits of service premises (which they publicly report on) across the county.
