Taking Calls for callers to the Samaritans Help Line
There is a rigorous training course to be completed that lasts over 7 weeks before you can take calls. You will be supported throughout the process.
As you will appreciate this is a role that requires us to be able to maintain our service 24 hours a day 365 days a year. We would require our night-time volunteers to deliver 12-night duties a year spread over a year. Each night duty lasts 5 hours.
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Volunteers are here for you on the phone 116 123 and Email jo@samaritans.org
The new Self-Help app provides an alternative source of support for people who find it difficult to reach out for help or discuss emotions with another person and/or observing social distancing, facing prolonged isolation or lacking the privacy to make a call to Samaritans’ helpline.
The app has a mood tracker and a range of evidence-based resources and techniques, designed to help people find practical ways to cope and plan ways to stay safe if they’re going through a difficult time. https://selfhelp.samaritans.org/
Samaritans is available round the clock, every single day of the year. Talk to us any time you like in your own way, about whatever’s getting to you. We do not offer advice but encourage people to articulate their feelings, with the aim that they come to their own solutions.
