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Our friendly Healthwatch Team is looking forward to welcoming an admin volunteer.
We collect a lot of information, attend a lot of meetings and events as well as running our own event and meetings to engage with our communities. This is because we have such a wide remit in looking into health and social care services. Therefore, we need to be organised and have ‘back office’ support.
Example of Tasks:
Maintain our paper and electronic filing systems in an effective way so that information can be found with ease.
Maintain and update charity contacts list.
Monitor organisational deadlines.
Other related tasks, such as mailings.
Flexible
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The independent champion for people who use health and social care services across North Yorkshire. They are here to make sure that those running services, put people at the heart of care.
Their purpose is to understand the needs, experiences and concerns of people who use health and social care services and to speak out on their behalf.
They perform 3 main functions:
• Acting as an information and signposting point for members of the public who need support with queries about, or issues with, health and social care services.
• Logging and monitoring the feedback received from the public, and information received from providers and regulators, about health and social care services.
• Using the above intelligence as a means to run research projects, campaigns and observational “Enter & View” visits of service premises (which they publicly report on) across the county.
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