New Freephone Carer Advice Line 0808 50 15 939
The Carers’ Resource team gives unpaid carers information, advice and a listening ear. An unpaid carer is anyone who provides help and support to a friend, neighbour or relative who could not otherwise manage because of frailty, illness or disability.
Support is available with form filling and there is a useful form that can help unpaid carers to plan for the possibility of someone in the household contracting the virus.
Working carers dealing with job loss, redundancy, or returning from furlough, can receive help from the Carers’ Resource CReate team.
Carers are able to ask for a letter to show they are a carer when wanting to access shopping times for vulnerable people or if challenged for whatever reason.
Carers are encouraged to get in touch no matter how many hours they care or whether the person they care for lives with them or not.
The charity also supports young carers, who are under the age of 18 and look after a parent or sibling who has a physical or mental illness, misuses drugs or alcohol, or has a disability.

Carers' Resource gives tailored and confidential support and information to unpaid carers and vulnerable people. The service is open to everyone and offers information and practical and emotional help to enable them to cope. Help is given to find training and employment opportunities and there are social and leisure opportunities for carers. Help is also available to parent carers looking after a child with disabilities. Young Carers are also supported through the Young Carers' Resource project.