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We are looking to recruit a Support Volunteer for the Harrogate and District Group. As one of our local group Support Volunteers you’ll help people affected by MS find information about local and national services. That could be helping someone access local information about the care or benefits they need or giving them a hand with a grant application.
You will be working alongside our existing Support Volunteer (Jeremy Odle) who has been in the position for some time and requires some additional help when things get busy.
No specific skills are required for this role other than being friendly and welcoming.
In this role you’ll be able to develop your befriending, listening and communication skills, as well as your knowledge of local services.
This role may vary depending on needs, but is likely to include:
• Signposting people to up to date information about services available from either the local group or external sources including benefit services and in respect of health and social care to their local Adult Social Care Services, MS clinical team or GP.
• Occasional assistance for people who require help to complete grant applications and helping to collate supporting paperwork
• Playing a befriending role with people affected by MS e.g. through visits, in accordance with the Society’s lone working Policy, or telephone contact.
• Helping the Lead Support Volunteer collate local and national services signposting lists
• Connecting people to other sources of help such as peer networks and social events
• Promoting our publications or web-based services
• Supporting the group’s shared responsibility for designing and delivering services in line with our principles of quality service delivery so that they are safe, effective and have a positive impact on those
using them
We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
Much of the work can be done from home but there are opportunities to meet people affected by MS at social gatherings, for example monthly coffee mornings and other support groups.
Jeremy would assist will show you the ropes, familiarise you with processes and introduce you to key members of the team.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
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At the MS Society we put people living with multiple sclerosis at the heart of everything we do. Our vision is a world free from the effects of MS and our goal is to one day find a cure.
But until then, we'll keep doing all we can to enable people living with MS to live their lives knowing they don't have to face MS alone. We have big aspirations and we need passionate people to help us achieve our ambitious goals.
The local group is run by a small, friendly team of volunteers who all have experience of MS. We provide a range of information, activities, services and support to meet the needs of those affected by MS locally. We also do our best to have some fun!
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