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Tool Ambassador

Tool Ambassador
Tools with a Mission
Description of the role:

The main role of a Tool Ambassador is to be our first contact in their local community. Our Tool Ambassadors are the people that members of the public contact to donate tools.
Members of the public will contact you via email or phone. We will give you a TWAM email that goes on our website and will only give out your phone number to people who ring our office (because they may not use email).
You can then arrange to either pick the tools up from them, or have them dropped off at your house, whichever you prefer. You will then need to store them until the TWAM van comes to you to collect them. This can either be on a rota basis, or when you ring your named Van Manager to ask for a collection.
Many collectors also promote themselves in local magazines and notice boards.

You’ll be joining a great team and will enjoy the visits from the TWAM Van Teams and the invitations to volunteer days. You will also receive a TWAM polo-shirt and fleece
This is an incredibly rewarding role as you get to meet the general public and share our story with them. Many are so grateful that we are taking their tools rather than seeing them go to landfill. You’ll get a real buzz from many of the collections.

Skills and qualities needed for the role:

Tool Ambassadors need to be enthusiastic about what we do and the transforming power of tools. Many people donating tools do so following bereavement, so we need sensitive people willing to stop and talk rather than rush off. In other words, kind and friendly people!
If you are driving to collect, you will need a valid UK Driving Licence but if you become a drop off point this is not needed
Legally we will also need to check you have adequate motor insurance and your car has an MOT. However, this is not needed for a drop off point.
You will also need somewhere where you can store tools awaiting collection from the TWAM van.

Practical information:

We provide an induction to the role which may be either over the phone, electronically or in person and a volunteer handbook on starting. You will have a named contact within TWAM for any questions or problems and further training can be provided as required.


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Additional Information
DBS check needed: No
Driving licence needed: Yes
Car owner: Yes
Open to: Over 18s
Is this role wheelchair accessible?: Yes
Address
2 Bailey Close
Hadleigh Road Industrial Estate
Ipswich
Suffolk
IP2 0UD
Last updated: 16.06.2022
Organisation Information

We are a Christian charity that collects unwanted usable tools, refurbishes them, sorts them into trade tool kits and sends them to the developing world for livelihood creation.

We send around 16 containers filled with a total of around 225 tonnes of tools every year. These tools range from sewing machines and knitting machines to carpentry tools and mechanics tools.