Front of house volunteers are integral to the running of each of our museums. Without them, we simply cannot open our doors. On the Front Desk, you will be responsible for welcoming visitors and selling tickets. As the first point of contact for many of our guests, you really are the face of the museum. We are looking for friendly, reliable volunteers who enjoy meeting new people.

What’s involved?
This role has many responsibilities which include issuing tickets, money handling, answering visitors’ questions and promoting visitor opportunities. All training is provided, and you will be supported by a duty manager and other front of house members.

Is this role for me?
This is a great role if you’re interested in meeting new people and being more sociable. We are looking for volunteers who are organised and enjoy responsibility. You should be friendly and approachable, but don’t worry if you’re a little shy, this role has proven that it’s great for boosting confidence.

Role includes:
• Opening and closing the museum at the beginning and end of the session.
• Welcoming and talking to visitors
• Selling admission tickets and making shop sales
• Giving information to visitors and helping them to enjoy their visit.
• General tidying and cleaning of the reception are/museum as required.
• Cashing up the daily takings if required at the end of the session.
• General administration tasks if able and appropriate.
• Working with other volunteers and staff.