This role will involve working both on our van and in-store (a typical split would usually be 2 days van / 1 day store each week). The van responsibilities will include driving a Luton style van and facilitating the collection, delivery and handling of all types and sizes of furniture and other items in a safe and satisfactory manner throughout the Harrogate area. You will also help manage the movement and layout of goods within the warehouse.

The role also involves occasional dismantling and rebuilding of furniture items to either ensure it fits into a property, or to assist our customers who may not be able to carry this out themselves.

In store you will assist customers with purchases and the general day to day sales operations of the charity’s furniture and household items. This can often involve helping to lift various furniture items into customer vehicles. You will be a friendly and committed person who is confident in responding to enquiries from customers both face to face, and over the telephone. You will have good communication skills and an ability to deal with people in a sensitive yet professional manner.

The role involves responsibility for supervising volunteers whilst operating the van and in store.

You will be able to use IT systems in your role and be confident processing cash and card payments.

Due to the nature of this role, you will be required to be fit and healthy and competent/capable of regularly lifting a variety of heavy furniture items and delivering to a range of properties, including upstairs.

There is Saturday morning work required.

Hours: 22 hours per week + 4.5 hours one Saturday per month (Wednesday 0830–1630, Thursday 0830–1630, Friday 0830–1600) + one Saturday morning per month (8.30am-13.00)

For a job information pack and application form please see Lee or Tammy in the store or email us on manager.essentialneeds@gmail.com (CV’s will not be accepted)
Completed applications forms need to be returned for the attention of Lee Wright (Manager) Essential Needs, Back Gladstone Street, Harrogate HG2 8DF or emailed to manager.essentialneeds@gmail.com before the closing date.