The Home Library Service is a free service for people of all ages who live in North Yorkshire and are unable to get to the library or carry books themselves. This is available on a permanent or temporary basis. At the Home Library Service we are looking for some more cover delivery drivers.
Delivery drivers...
- Visit people in their own home or in residential homes to deliver pre-selected materials, and collect materials that are finished with.
- Spend time talking to customers, particularly about the choice of books.
- Keep simple records on the paperwork provided, about customers visited, requests for books, and messages for library staff and take them back to the library at the end of the delivery.
- Are asked to be aware that customers’ health and home circumstances can change and to offer extra information to customers as appropriate if it is felt they may need support to live independently.
- Take part in meetings and/or training sessions relating to the role.
- Inform the staff and volunteer co-ordinators route if they are unable to visit because of ill-health or holidays, and to cover for other volunteers if available.
- Maintain customer confidentiality at all times.
- Undertake any other tasks relevant to the role.
We do not require volunteers to have special skills or experience, but the role would suit someone who has the following qualities.
- Good communication and interpersonal skills.
- Punctual and reliable.
- A willingness and ability to cope with a small amount of paperwork.
- An interest in reading and/or listening to books.
- Supportive of the library in its commitment to making the service accessible and welcoming.
This role will require some lifting of bags of books and may include using stairs and lifts.
For this role you will need to able to drive your own car to deliver books and materials as we do not deliver any of our routes by walking or public transport.
Time spent volunteering will depend on the route and the customers - as such if you were to cover a route, we would ask that you'd be available for the entire morning (9-12).
We do pay for mileage - 45p per mile.
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We deliver books, audiobooks, music CDs, DVDs and information to the homes of people who find it difficult to get to their local library.
Teams of volunteers deliver the books once a fortnight. You can also arrange for your own volunteer to collect your books from the library, or we can choose books to suit your tastes and keep them ready for collection.
You may be eligible for the free home delivery service if you cannot visit the library or carry books because of ill health or disability, or if you are a carer. We deliver to people who live in residential and nursing homes, too.
