Have Your Say About Our Services - Compliments and Complaints  

We aim to provide all customers with the best possible service. Customer feedback is always welcomed to help us improve the way we work.

HADCA recognises that there may be occasions when users of our services feel or perceive that the quality or level of service falls short of what they would reasonably expect. We would also like to hear from you with any suggestions for improvement or where things have worked well.

This leaflet describes what to do if you wish to register a complaint or make a comment or suggestion.