Donate Twitter Facebook

Reception and Administration Volunteer

No matching results have been found. Please search again.

Reception and Administration Volunteer
Changing Lives
Description of the role:

As a Reception and Administration Volunteer you will be the welcoming face for the service. The main purpose will be to welcome the clients making them feel relaxed and at ease. You will also answer phone calls and learn how the computer systems are managed for appointments etc.

Skills and qualities needed for the role:

• Experience in any aspect of office or admin is beneficial but not essential
• Good listening and communication skills
• Commitment to supporting the needs of the client group
• Ability to sensitively and appropriately relate to the client group
• To manage appropriate boundaries
• Reliable, organised, consistent, and have an ability to handle a level of stress
• Open-minded and able to keep calm under pressure
• Multi-tasking skills
• A caring, empathetic, and a non-judgmental approach
• Ability to adhere to Health and Safety policies and procedures
• To have awareness of working in a confidential setting
• To be friendly and approachable
• Able to work as part of a team
• Good sense of humour
• A commitment to the aims and principles of North Yorkshire Horizons

Practical information:

Hours can be flexible, although a minimum one shift each week would be preferred (especially a Thursday 9.00am-4.00pm).
Induction and training opportunities. You will be supported by the Volunteer Coordinator and supervised by staff within the hub. We will also do our best to repay your efforts with investment and training in your personal development.
Volunteer expenses will be provided (travel and lunch).


Additional Information
DBS check needed: No
Driving licence needed: No
Car owner: No
Open to: Over 18s
Is this role wheelchair accessible?: No
4 Park Street
North Yorkshire
Last updated: 22.08.2023
Organisation Information

The North Yorkshire Netreach team offer a range of non-judgemental support to sex workers.
The team also support anyone who has had intimate images shared online or who is concerned about their online safety.
For more information email or call Charlotte on 07814 218 622.

Changing Lives is a national, registered charity which provides specialist support services for thousands of vulnerable people and their families. Through our pioneering and innovative work we support people to make positive, lasting changes in their lives. Our accommodation services help people experiencing homelessness, as well as providing longer term housing in our growing range of rental properties. We actively support individuals and their families to recover from addiction, and we reach out in to our communities to engage those at the very edges of society – whether as a result of rough sleeping, suffering from mental health problems or experiencing exploitation and violence.

Our women’s services provide tailored support to help women and girls achieve more – whether through accredited training programmes, confidence building work or niche services for groups such as female offenders. Our family services teams work with parents and carers providing practical, positive solutions for adults and children who are experiencing family breakdown, separation or divorce.
Finally, we provide employment and training opportunities for our clients helping to raise self-esteem, increase confidence, and build experience and skills. And we work with others – partner organisations and volunteers – as we deliver our unique services around the country. All with a view to changing lives together.

Charity number: 500640

No matching results have been found. Please search again.