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Volunteer Room Steward

Volunteer Room Steward
Castle Howard Estate
Description of the role:

What will I be doing?
Volunteering in the house as a Room Steward, every day is different and you will be:

- Giving a warm and friendly welcome to our visitors;
- Helping visitors make the most out of their day, whether that be responding to enquiries, providing essential information like directions, or recommending events, activities and other ways for people to get involved with Castle Howard;
- Sharing stories about the history of the house, family and collection, giving visitors a sense that they’ve really got to know about the place;
- Looking after the house and its contents by making sure everyone is safe and the site is secure. This might involve managing the flow of visitors on the house tour; looking after the room and its contents and assisting with the evacuation of visitors in case of an emergency.

Skills and qualities needed for the role:

Is this role for me?
You don’t need any specific experience or knowledge for this role. You will enjoy the role if:

- You’re a people person, who enjoys talking with a wide range of visitors;
- You have an interest in cultural heritage and history;
- You want to contribute your time and enthusiasm by helping visitors enjoy their day and taking care of the house and collections.

As you will be working in the house and with the collections, we will ask you to have a Basic DBS check before you start with us in this role.

Practical information:

When can I volunteer?

Room Steward shifts are currently available between 10am and 4pm every day and we will agree shifts with you on a monthly basis. We suggest a minimum involvement of a regular weekly or fortnightly shift to gain the most from this role.


M T W T F S S
AM
PM
Eve

Additional Information
DBS check needed: Yes
Driving licence needed: No
Car owner: No
Open to: Over 18s
Is this role wheelchair accessible?: Yes
Address
Castle Howard Estate
York
North Yorkshire
YO60 7DA
Last updated: 28.02.2022
Organisation Information

Our volunteers are part of the Castle Howard family and play an important part in preserving this extraordinary family home as a national treasure for future generations. Whether it’s sharing stories of our rich history, bringing to life our amazing collections, or looking after the gardens and Estate, our volunteers help to make sure our visitors enjoy their time in this special place