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Volunteer Customer Service Assistant (Choice of Thurs, Fri, Sat)

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Volunteer Customer Service Assistant (Choice of Thurs, Fri, Sat)
Scope Charity Shop in Ripon
Description of the role:

This is a voluntary position which is primarily based on the shop floor and focuses on providing good customer service. It is a perfect role for anyone who is looking to gain beginners experience within the retail sector whilst helping to make a real difference to disabled people and their families at a time of need.

You will be responsible for multiple duties whilst volunteering with us at Scope -

Welcoming members of the local community to our store, greeting them with a smile and assisting with any queries and requests they may have. Thanking our brilliant donators for their generosity and encouraging them to sign up to our Gift Aid scheme. Learning to use the till to process product transactions and promoting Scope’s vision, mission and aims.

Skills and qualities needed for the role:

No specific skills or experience are required for this volunteer position, just a positive attitude and a friendly approach when communicating with others.

We welcome anyone who is interested in charity shops, passionate about disability equality, wants to develop their skills or to meet new people. Full training and ongoing support will be delivered by a member of management to ensure efficiency and success in the role.

Practical information:

Scope is located in central Ripon in close proximity to the market square.
We are accessible via public transport (the 36 bus passes our shop).

We are currently looking for help on a Thursday, Friday and a Saturday.
Ideally a minimum time commitment of 1 hour per week, but all time dedicated is appreciated.
We will do our best to offer flexibility and suit hours to the individual.

Please visit us in-store to pick up a Volunteer Application Form.
Our shop is contactable on 01765 601532 or via email -


Additional Information
DBS check needed: No
Driving licence needed: No
Car owner: No
Open to: Age 16+, Age 17+, Over 18s
Is this role wheelchair accessible?: No
11 Fishergate
North Yorkshire
Last updated: 10.03.2022
Organisation Information

Scope support disabled people and their families to enable them to lives their lives to their full potential.

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