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Purpose of the role
To attend and represent Healthwatch North Yorkshire at meetings and network groups. Provide updates and contribute to discussions in meetings. Report back to Healthwatch with any important topics or key areas of interest we should know about.
Key Activities
• To attend meeting/network groups in or around North Yorkshire.
• Contribute information and represent Healthwatch North Yorkshire.
• Report back to Healthwatch North Yorkshire with any key areas of discussion.
Skills/Qualifications/Experience
• Experience of attending meetings and professionally representing an organisation
• Polite and professional communication skills
• Previous experience working within the health and social care sector
• An understanding of North Yorkshire and services provided
• A good listener with the ability to report important information back to a team
Practicalities
• Attend meetings/network groups in or around North Yorkshire
• Work with Healthwatch office staff and other volunteers
• Work with service providers, third sector organisations and health services in a formal setting
Benefits for volunteers
• Reasonable travel and out of pocket expenses will be reimbursed in accordance with our expenses policy
• Training – Adult/Child Safeguarding, Enter and View training and other training as appropriate to the role as and when required
• Enjoy the experience of volunteering as part of a small friendly team and meeting new people
• Become involved in making a difference in your local community
• Increase your confidence and gain new skills
• Use your experience with Healthwatch to seek work in health and social care or other fields of employment
• Learn more about health and social care delivery in the North Yorkshire
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HealthWatch North Yorkshire has compiled a list of links to information and advice for people with various health conditions especially important at the time of coronavirus.
Driven by the views and experiences of both patients and the public, Healthwatch North Yorkshire (HWNY) stands as both the independent voice on health and social care and as a key information point for services users across the county.
They perform 3 main functions:
• Acting as an information and signposting point for members of the public who need support with queries about, or issues with, health and social care services.
• Logging and monitoring the feedback received from the public, and information received from providers and regulators, about health and social care services.
• Using the above intelligence as a means to run research projects, campaigns and observational “Enter & View” visits of service premises (which they publicly report on) across the county.
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