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Social Media Volunteer

Social Media Volunteer
Healthwatch North Yorkshire
Description of the role:

- Engage with local people via social media platforms such as Facebook, Twitter and Hootsuite
- Provide assistance in updating social media platforms with interactive and interesting posts to increase followers and maintain existing followers
- Promote Healthwatch North Yorkshire and activities through social media to extend the reach of Healthwatch into the community.

Key activities
- To observe the Volunteers Code of Conduct
- Undertake a range of media and marketing tasks, including the use of social media under the direction of the Healthwatch team
- To contribute to the development of the Healthwatch marketing strategy

Skills and qualities needed for the role:

• Understand and adhere to the Volunteers Code of Conduct
• Be creative
• Have strong written and verbal skills
• Have experience of using Microsoft Office
• Have experience of using Adobe Photoshop (desirable not essential)
• Have experience of using social media, such as Facebook and Twitter
• Be organised and have good attention to detail
• Have an understanding of Health and Social Care issues
• Be proactive, with an enthusiastic attitude

Practical information:

• Healthwatch recruitment procedure
• Working with and supervised by Healthwatch office staff

Benefits for volunteers
• Reasonable travel and out of pocket expenses will be reimbursed in accordance with our expenses procedure
• Enjoy the experience of volunteering as part of a small friendly team and meeting new people.
• Become involved in making a difference in your local community
• Increase your confidence and gain new skills
• Use your experience with Healthwatch to seek work in health and social care or other fields of employment such as social media marketing.


Additional Information
DBS check needed: No
Driving licence needed: No
Car owner: No
Open to: Age 17+
Is this role wheelchair accessible?: Yes
The Centre @ Burnholme
Mossdale Avenue
North Yorkshire
YO31 0HA
Last updated: 06.01.2021
Organisation Information

HealthWatch North Yorkshire has compiled a list of links to information and advice for people with various health conditions especially important at the time of the coronavirus outbreak.

Driven by the views and experiences of both patients and the public, Healthwatch North Yorkshire (HWNY) stands as both the independent voice on health and social care and as a key information point for services users across the county.

They perform 3 main functions:

• Acting as an information and signposting point for members of the public who need support with queries about, or issues with, health and social care services.
• Logging and monitoring the feedback received from the public, and information received from providers and regulators, about health and social care services.
• Using the above intelligence as a means to run research projects, campaigns and observational “Enter & View” visits of service premises (which they publicly report on) across the county.

You can find out more about Healthwatch North Yorkshire at

Or contact by phone on 01904 552687

Charity number: 1171152