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Befriender with HELP's Ripon & Rural Wellbeing Service

Befriender with HELP's Ripon & Rural Wellbeing Service
Harrogate Easier Living Project (HELP)
Description of the role:

Are you good at listening? Do you enjoy a chat? We are looking for empathetic befriending volunteers to provide regular companionship and a listening ear for older people who may need extra reassurance following a change in health, a recent bereavement or when self-esteem is at a low ebb. Having time to listen to the person can empower them, improve mental well being, and build confidence and self esteem.

Skills and qualities needed for the role:

We are looking for people who are good listeners and who can provide reliable support to the same person on a regular basis, either visiting them in their own home or accompanying them on short local trips out.

Due to growing demand, we are particularly looking for volunteers with experience or interest in supporting people with memory problems/early dementia.

Befrienders should be able to carry out their voluntary work with an unbiased attitude and show sensitivity to needs of clients, treating them with dignity and respect. Volunteers should also show a courteous, caring and helpful manner, exercising discretion, particularly with regard to confidential issues.

Please note this role does NOT cover any of the following duties: nursing, personal care, giving medication, housework, attending to personal finances including handling money or lifting.

Practical information:

Any necessary training will be given.


Additional Information
DBS check needed: Yes
Driving licence needed: No
Car owner: No
Open to: Over 18s
Is this role wheelchair accessible?: No
Ripon Community House
Sharow View
North Yorkshire
Last updated: 16.02.2022
Organisation Information

During the coronavirus outbreak the teams are busy as the Community Support Organisation for Harrogate and surrounding villages working with North Yorkshire County Council to provide help and information to those self isolating without local family, friends and neighbours to support them. Call 01423 813096 or email Mon - Fri 9am – 4pm (please leave a message) for help with essential food shopping, prescription collection, a friendly chat or signposting, provided by our HELP team and trusted volunteers.

Please see for an update on services provided and suspended during the coronavirus outbreak

We help people in the community who are older, vulnerable and/or living with long-term ill health or disabilities to stay safe and well supported at home by providing a number of services aimed at promoting independence and tackling loneliness. With the support of our dedicated volunteers our services include:

Volunteer befriending and social groups
Here to HELP - a chance for a cuppa and a chat and to find out where to turn for community support and activities
Voluntary car driving services to enable those who can’t access public transport due to rural location and/or limited mobility to attend medical appointments, make social visits, attend day centres and make essential trips such as shopping or banking.
Help at Home - gardening, decorating and odd job service for people unable to do the work themselves or could not afford a professional tradesperson

Who we help
We support anyone with conditions related to health or old age which prevents them from doing things they want/need to. It is particularly important to us to be able to help people living without a network of family and friends, or with full-time caring responsibilities, or those who cannot afford to pay for such services.

Charity number: 1144758