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Administration Volunteer - Data Insight

Administration Volunteer - Data Insight
Saint Michael's Hospice
Description of the role:

The Data Administrator Volunteer will be required to input various datasets from one format into another. The information will pertain to patients and requires complete confidentiality.

Health services and health care professionals, including palliative care professionals, are increasingly being required to demonstrate that they make a measurable and positive difference to patients and families receiving their care, and meet their individual needs. Launched in 2013, and led by the Cicely Saunders Institute and Hospice UK, the Outcome Assessment and Complexity Collaborative (OACC) has created a suite of fit-for-purpose outcome measures designed to capture and demonstrate this difference for palliative care services.

The OACC project team collaborates closely with clinical teams enrolled in OACC to achieve and monitor the implementation of outcome measures into routine clinical care. These measures are used to improve team working, drive improved standards of care, deliver evidence on the impact of services, inform commissioning and, most importantly, achieve better results for patients and families.

Volunteers will contribute to the OACC project by:
- Ensuring OACC data sheets are up-to-date and in place
- Inputting OACC data from paper to computer
- Creating OACC summaries from the online data for use by the Multidisciplinary Team
- Consolidating and reviewing monthly performance data
- Ratifying monthly performance data

Skills and qualities needed for the role:

We are looking for a volunteer who has:
- Strong to excellent Microsoft Office skills;
- Good organisational skills;
- Keen eye for detail;
- Ability to volunteer on repeat tasks;
- Understanding of and adherence to highest levels of confidentiality;
- Willingness to learn about Saint Michael's services.

Practical information:

This is a role which may be possible to do from home.

Training required: All volunteers will receive an induction into the organisation and the role they will be undertaking. They will also be required to attend an annual health and safety briefing and undertake annual safeguarding training where appropriate.


Additional Information
DBS check needed: Yes
Driving licence needed: No
Car owner: No
Open to: Ages 18+
Is this role wheelchair accessible?: Yes
Saint Michael's Hospice
Hornbeam Park Avenue
North Yorkshire
Last updated: 07.12.2020
Organisation Information

Saint Michael's Hospice offers a range of specialist services to help local people living with terminal illness achieve the best possible quality of life. Services offered from the Hospice include: lymphoedema support, day therapy, inpatient care, support for families and carers, bereavement support. Patient services are delivered by a team of specialists, including consultants, dieticians, doctors, nurses, social workers, complementary therapists, chaplains, physiotherapist, psychologists, occupational therapists, social workers and support workers. This team works in partnership with other health and social care professionals involved with patients to ensure all care is personalised to meet a persons particular needs.

Charity number: 518905