Shop Volunteers needed: Our retail operation relies heavily upon volunteers and provides a vital part of the income of our hospice. Dedicated teams of volunteers in the shops undertake a variety of tasks; not only serving, but sorting, pricing goods and providing information to the public about the work of the hospice. The shops and volunteers are part of the public face of the hospice so must present an appropriate image. Key tasks: To volunteer as part of a morning or afternoon team that participates in all aspects of shop running including opening, closing and cashing up, under the supervision of the Retail Fundraiser (Shop Manager). Retail volunteers represent Saint Michael's in the communities we serve. Till Operating and processing Gift Aid documents To accurately carry out transactions using the shop till. To provide a welcoming atmosphere for customers visiting the shop. To ensure the shop is clean, tidy and otherwise well presented. To assist customers and provide good customer service. To receive donations in a courteous and grateful manner. Stock pricing and organising ' To evaluate stock items and price in accordance with shop pricing policy. ' To present these items for sale, steaming or cleaning where appropriate. ' To rotate unsold stock. ' To merchandise sale items and display them in an appealing manner. Stock Sorting ' To sort donated items and evaluate for sale. ' To safely dispose of unsalable donated items. ' To recognise items that may be of special value or interest for valuation, auction or eBay sale. ' To accept all donations in a polite and appreciative manner.