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Training and Support Manager (maternity cover)

Training and Support Manager (maternity cover)
Organisation Recruiting: 
Citizens Advice Craven and Harrogate
Closing Date: 
Wednesday, 15 December, 2021
FTE £27,500
Contract Type: 
Job Description: 

Citizens Advice offers confidential advice online, over the phone, and in person, for free. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We help with everything from money issues to problems at work, housing to consumer rights.

We are seeking a Training and Support Manager (maternity cover). This role is responsible for assessing, planning, developing and managing training for both Staff and Volunteers across the organisation. The role will be required to function as necessary in all locations that CACHD operates.

This role’s focus is to ensure that organisational training objectives are set and delivered. This role has overall responsibility for volunteer recruitment across the whole organisation and the role will also supervise, manage and appraise any volunteers involved in volunteer recruitment and training.

Location: This role can be based in either our Harrogate or Skipton offices, though will generally be conducted remotely whilst remote operations continue.

Hours: 22.5 hours/3 days per week across Monday, Tuesday, Thursday, or Friday

Salary Band: FTE £27,500

Pension: We operate the NEST Pension Scheme

Contract: 6 month Fixed Term Employment Contract (maternity cover) to begin early February, with the possibility of extension

Application Closing Date: 12 noon on 15th December 2021

Interview Date: week of 4 January 2022 (over video conference)

For more information and to apply, please visit

Interview Date: 
Tuesday, 4 January, 2022
22.5 hours per week across 3 days (Monday, Tuesday, Thursday or Friday)
Harrogate or Skipton