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Online Assistant and Christmas Support

Online Assistant and Christmas Support
Organisation Recruiting: 
Harrogate Fair Trade Shop
Closing Date: 
Wednesday, 22 September, 2021
£10 per hour
Contract Type: 
Job Description: 

We are a tiny fair trade shop and a registered charity right in the heart of Harrogate, with a board of trustees, a manager, and a volunteer team. Our aim is to help relieve poverty through trade by selling and promoting products produced fairly around the world. In response to changing shopping trends we have recently created a website on Shopify both to sell and to promote fair trade.

We are looking for an Online Assistant to join our team to help grow our online sales and promote both the shop and the website to a local and national audience. Christmas is our busiest time and we are looking for someone who can also provide shop support on an overtime basis when we need it most. This is a great opportunity to join an ethical business and help shape our development. You will work alongside the whole team and report directly to our shop manager. This will be an initial 6 month fixed term contract but we hope to make this a permanent post for the right person.

Key tasks

· Oversee our website and social media, including training, recruiting and monitoring online volunteers

· Work alongside volunteers to create unique content for social media, attract followers, upload new products, write blog posts, keep the website fresh and seasonal, monitor and target advertising spend.

· Provide holiday cover for the manager

· Prepare for the run up to Christmas, such as unpacking and pricing stock, shop display and restocking

Essential skills

· Experience of online selling and a passion for maintaining an enticing website with fresh and interesting content.

· A good understanding of what makes a successful social media campaign and the ability to generate followers and create a buzz. Must be able to demonstrate successful social media posts and good photo skills

· An interest in fair trade and ethical shopping, and a desire to learn more about it and promote it.

· An enthusiastic, proactive and independent worker with great people skills

Desirable skills

· Experience with Shopify

· Some knowledge of SEO and web advertising

· Experience of working with volunteers


Part-time hours: 8 per week

8 plus Christmas overtime
Phone Number: 
07763 773 157