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Organisation Recruiting: 
North Yorkshire Hospice Care
Closing Date: 
Tuesday, 8 June, 2021
£19,562 per annum
Contract Type: 
Job Description: 

Contract: Temporary for 12-months

An exciting opportunity for an administrator with experience of Customer Relationship Management (CRM) or fundraising databases to work within our Supporter Care Team to provide a range of customer service, marketing, fundraising and administrative support to donors, supporters, and other members of the Community Relationships Team.

This role will be the main point of contact for all enquiries to the Community Relationships Team through all communication channels.

You will be responsible for supporting the stewardship and retention of donors, including generating mailings and making phone calls to strengthen relationships with donors and support their fundraising. You will also input and reconcile all fundraising donations and communications ensuring that all databases are accurate and up to date and meet the requirements of data protection and fundraising regulations.
You will have opportunities to support aspects of a wide range of activities within the Community Relationships Team such as our lottery, collection boxes, events and campaigns.

The role requires a confident and collaborative individual who can work to deadlines with a high degree of accuracy and attention to detail. You will be highly numerate with excellent IT and communication skills.

Benefits include: -

• Comprehensive Induction Programme
• 27 days holiday plus Bank Holidays (pro rata).
• Contributory Pension Scheme with employer contribution of up to 8% and variable employee contribution
• Access to our Employee Assistance Programme
• Free onsite car parking and offices within walking distance from public transport

You will be joining an organisation which is driven, caring and responsive and which recognises the importance of investing in our staff through ongoing training and development.

We positively encourage applications from all areas of the community, regardless of gender, race, faith, disability, age or sexual orientation and we encourage applications from users of mental health services. This is part of our commitment to equality and reflecting the diversity of our population. All appointments are subject to satisfactory pre-employment checks being obtained including the successful applicant being required to undertake a DBS Check, the cost of which is met by the employer.

North Yorkshire Hospice Care is a registered charity in England and Wales (518905) with a family of services operating as Herriot Hospice Homecare, Just ‘B’, Saint Michael’s Hospice and Talking Spaces. North Yorkshire Hospice Care is a company limited by guarantee, registered in England and Wales (2121179).

Please click the link below to the hospice Recruitment Website where you can download a full Job Description and apply for the role.

Completed applications to be received by 9am 8 June 2021.

Candidates will be interviewed by telephone with an in-person interview to follow which will take place at Crimple House, Harrogate, HG2 8NA

Interview Date: 
Monday, 21 June, 2021
37.5 hours per week
Phone Number: 
01423 876086